It’s back! After a year off, Special Events magazine is excited to once again highlight the biggest brands in the world of DMCs—the experts with insider access to the best destinations on earth.
Under $5 million annual revenue
Bixel & Company,
A DMC Network Company
Los Angeles, CA
Top Officer Name & Title: Dabney Bixel, President & CEO
Average Number of Programs/Events Per Year: 175 events combining virtual, hybrid and live events.
Estimated 2021 Revenue: $4.5 million
Capabilities: Bixel & Company is a full-service Destination Management, Event Production, and Meeting Management company based in Los Angeles, but also operating in greater SoCal region and nationwide. It has been a DMC and event production company for 34 years and is renowned for producing innovative events coupled with unparalleled execution, in addition to exhibiting a masterful grasp of a destination’s ins and outs. From Fortune 500 companies to boutique independent firms, its diverse clientele entrusts them with their most critical event, destination, incentive, and meeting needs. Furthermore, its event prowess ranges from large scale productions of all sorts to the most private of corporate retreats and board meetings to exclusive VIP social gatherings.
Noteworthy Programs/Events in 2021: The Bixel team has produced multiple notable events in 2021 including a unique virtual meeting for a longtime client featuring Magic Johnson as a guest speaker and Meghan Trainor as a live musical performer, among many other star-studded virtual programs. During the fall, the company produced a beautiful beach bash at its private beach club. After more of the COVID restrictions were lifted, Bixel & Company was the first DMC plus event production company to plan and execute events at both the famed Ronald Reagan Library and various Hollywood studio backlots. A plush corporate retreat in Santa Barbara/Montecito was in store for another longtime client a few months back. This took place at the gorgeous San Ysidro Ranch in Montecito. The team closed out the year with a bang at a fabulous, exclusive Beverly Hills mansion. Considering the hindering COVID restrictions in most of SoCal, it turned out to be both a fruitful and innovative year for the Bixel team.
Trends to Watch: One of the primary trends that we are seeing is prolonged fatigue with the monotony of virtual functions and the desire to experience more and more live events and getting back to normalcy. However, having the tools to produce comprehensive and dynamic virtual events and meetings will probably remain crucial to our business indefinitely. Forecasts and predictions are very tricky at this juncture, but the future is looking positive for our industry.
A Global DMC Partner
Top Officer Name & Title: Katherine Kirk Fenech, CEO and Managing Partner
Average Number of Programs/Events Per Year: 30
Estimated 2021 Revenue: $3 million to $5 million
Capabilities: Chicago Is... provides services in the Chicagoland area as well as the Midwest region. Chicago Is… began over 40 years ago as one of the first DMCs. The founding owner recognized that large citywide conventions needed additional support and services. Over the decades Chicago Is… continues to be the top choice for full event production in corporate, association, and incentive programs. While the pandemic changed how many businesses function, the team continues to offer boutique solutions to its clients during unprecedented times. Ten-year employee Katherine Kirk Fenech is now at the helm with lofty goals to drive the business forward and continue the company’s innovative foundation.
Noteworthy Programs/Events in 2021: The Chicago Is… team was elated to produce 17 in-person events from June 2021 through December 2021. A typical year would yield 30 to 50 programs, but post-pandemic the team believes this is a victory to celebrate. Many of these programs were last-minute and required strategic planning to scale quickly into production. While most of the programs were hosted in Chicago, the team was fortunate to produce events in Grand Rapids, MI and Milwaukee, WI in 2021. The team looks forward to a successful 2022 with contracts in place indicating an eventful year!
Trends to Watch: Chicago Is… believes the trend of quick turnaround will continue through 2022, and potentially the next few years. We are recommending flexible space and strategizing with clients on solutions for last-minute scalability while keeping their initial financial commitment minimal. Technology will still be very important for events, but the hybrid model will slow in the coming months. We predict a shift in the use of technology from hybrid to utilizing more AI integration with events. The final trend we will see is based on the client’s industry dictating budgets. Some have seen a surplus during the pandemic and others, while eager to meet again in-person, will have lower budgets.
Costa Rica DMC
Top Officer Name & Title: Mauricio Arevalo, President
Average Number of Programs/Events Per Year: 9
Estimated 2021 Revenue: $500,000
Capabilities: Costa Rica DMC Inc is a boutique destination management company that designs and operates incentive travel programs, business meetings, and deluxe travel arrangements for corporate clients and third parties in three important destinations, the Central Valley, Guanacaste, and the Central Pacific. Services include deluxe meet and greet; full and half day tours; spouse programs; individually crafted extension programs; golf tournaments; team building; community outreach; group cohesion; achievement of corporate goals; deep-sea fishing; deluxe transportation; signature events; private venues; fine entertainment; upscale and trendy restaurants; experienced travel directors; onsite staff; site inspection assistance; refined local arts and crafts; destination collateral and promotional materials
Noteworthy Programs/Events in 2021: Pharma company communications division employees. RV company.
Trends to Watch: Simple, elegant and fun.
Top Officer Name & Title: Crothúr Murphy, DMCP, CITP/ Owner, Managing Director
Average Number of Programs/Events Per Year: 25 (excluding COVID restrictive years)
Estimated 2021 Revenue: $2 million (in a year partially in lockdown and with COVID restrictions for 2021).
Capabilities: Custom Ireland is a full-service DMC offering a full range of ground services and opportunities for international organizations visiting Ireland for incentives, events, and meetings. It celebrated its 25th year during the pandemic and while government guidelines and restrictions prevented them from hosting an event to celebrate, the team marked its milestone with a brand refresh and gathered its team to engage in one of its favorite experiences that it offers to clients (a team-building beach art experience) to celebrate the anniversary and reveal its new logo. Primary business is Incentive Travel and primary markets served are North America, Germany, and the UK. The company offers highly personal authentic experiences—some that may not even be “touring” products in Ireland, but with a strong network of ground partners who can offer a true “sense of place” for their visitors. When clients return home, Custom Ireland wants them to know that they’ve truly been to Ireland.
Noteworthy Programs/Events in 2021: In 2021, facing travel restrictions, lockdowns, and strict government guidelines, the company focused on smaller groups that could be accommodated under those rules. Goal: to always provide the best overall experience, postponements were encouraged when Custom Ireland knew that the client’s experience would be compromised due to COVID-related restrictions. Ultimately, the team was able to accommodate smaller groups and welcome them with the world-renowned hospitality that Ireland is known for. They created purpose-built, unique outdoor dining venues and proposed spending as much time outdoors as possible, engaged in culturally immersive experiences. Another key program initiated to combat the ever-pressing travel restrictions was its Individual Travel Incentive program—the first of its kind in Ireland.
Trends to Watch: The biggest trends in the industry from our perspective are the increasing demand for sustainability in our programs, concerns for the impact that travel has on our environment, and how to combat this through carbon offsetting. As for the creative and experiential side, we see increased interest in authentic activities that involve smaller groups for a more personal experience. Clients want their delegates to feel more immersed in a destination at a granular level and hearing those very personal stories that help them get a true sense of place.
A DMC Network Company
Top Officer Name & Title: Nicholas Zazzera, President
Average Number of Programs/Events Per Year: 75
Estimated 2021 Revenue: $2.5 million
Capabilities: DECO Productions has served the South Florida community in special event productions and destination management for over 30 years. Hailed as the “go-to” company for creativity, customer service, value, and dependability its clients have relied on them for producing impeccable events. Housed in a 20,000 square foot facility are artisans, designers, carpenters, seamstresses, and production personnel who create the magic that is the “DECO” experience.
Noteworthy Programs/Events in 2021: The Association of LensCrafters Leaseholding Doctors, also known as ALLDocs hosted their annual October meeting at the Ritz Carlton Key Biscayne Florida. The purpose of this meeting is to give the attendees an opportunity to network with their fellow LensCrafters leaseholder colleagues from throughout the U.S. and Canada. The meeting was attended by both doctors and spouses, and consisted of DMC services such as transportation, two nights of décor, two off-site evening functions, six tours, four spousal programs, and entertainment. The program revenue was $250,000.
This year, DECO Productions had the opportunity to produce the Annual Intercontinental Miami Make-A-Wish Ball in early November. After having to skip 2020 due to the pandemic, DECO Productions made the 2021 ball stronger than ever. This event featured the theme of “Galactica” which included custom entrance pieces, table décor, stage sets, themed entertainment, a performance from Jennifer Hudson, a fashion show, and an after party. This year’s event raised over $2.7 million.
Trends to Watch: We are expecting to see a rise in weddings and social events for 2022. We have been seeing unique themed events on the rise and non-traditional décor looks. Along with these events comes an emphasis on guest health and safety, so more outdoor events, social distancing, and masks. As for corporate events, we are seeing an increase in hybrid events and at home event boxes to ensure attendees feel more engaged.
DeSilva Meeting Consultants,
A DMC Network Company
Paia, Maui, HI
Top Officer Name & Title: Josh DeSilva, DMCP, President
Average Number of Programs/Events Per Year: 40-50 Programs / 100+ Events
Estimated 2021 Revenue: $3.5 million
Capabilities: Full-service, accredited DMC founded in 2003. Offices on Maui and Hawaii Island servicing all major islands in the state of Hawaii. Primarily service Fortune 1000 companies. Specializing in high-touch, customized incentive programs. Primary services include transportation, logistics, local staffing, exclusive tours/activities, décor, lighting, production, A/V, entertainment, CSR programs, teambuilding, speakers, local gifts/amenities, photography/videography services. Serving all market segments including high-tech, financial/insurance, auto, manufacturing, health/pharma and more.
Noteworthy Programs/Events in 2021: Exclusive helicopter tours from a private farm with stunning mountain and offshore island views on Maui. Mimosas and farm-to-table hors d’oeuvres from the farm served upon landing. Hawaii Island private ranch lunch with live music overlooking historic rainforest valleys and ocean. Guests were brought in from waterfall hikes, zipline tours, and lounging by the pool to enjoy a surprise catered lunch at this very special overlook. Brought in Mick Fleetwood and his all-star band to play a surprise concert for top pharmaceutical sales associates. Worked with one of the world’s top German car companies to produce a multi-day experiential marketing event where the new models were tested out on stunning roads throughout Hawaii Island.
Trends to Watch: Corporate meetings and association events will move back toward committing to holding live events, but they will also continue to have a strong focus on hybrid options for attendees. However, incentive travel programs will return in-force to exotic locations and “bucket list” city destinations. COVID-19 will become more accepted as part of the world we now live in. Prevention and mitigation protocols will improve and be better managed. Care options for those that fall ill will be better managed with more positive outcomes. Companies that have spent less money on travel incentives over the past two years will increase budgets and will nicely reward top performing employees that stayed with the company. A continuation of increased mindfulness regarding sustainability and climate change. Electric vehicles will become more common for group transportation.
Destination South Meetings + Events,
A DMC Network Company
Top Officer Name & Title: Cynthia Alford, DMCP; President
Average Number of Programs/Events Per Year: 150
Estimated 2021 Revenue: $4.46 million
Capabilities: Destination South Meetings + Events is a fully accredited powerhouse of destination management, event production, event marketing and meeting management in virtual, hybrid, and in-person environments. Established in 1995 by President and Managing Director, Cynthia Alford, DMCP, the goal is to provide innovative and transformative event experiences for clients worldwide. Offices in both Atlanta, GA and Charleston, SC. The professionals at Destination South have numerous years of experience in the corporate, association, and nonprofit markets on events large and small—ranging from 50 to 40,000 attendees—as well as incentive programs in the Southeast and across the country.
Noteworthy Programs/Events in 2021: The company stayed very busy throughout the pandemic producing virtual programs from Kabul, Afghanistan to Atlanta. One of its virtual programs is currently nominated for an ADMEI award and in the running for an Allie Award. It also produced several safe live events through its Coastal office in Charleston, SC. The vast outdoor offerings allowed them to continue with teambuilding beach Olympics, cocktail parties on the many rooftops, and even a few poolside soirees.
Trends to Watch: We believe the biggest trend in events for the upcoming year will be the return of large-scale events but with continued safety measures. People are eager to get back together but want to ensure that doing so is safe and enjoyable. We will continue to see more domestic incentive trips versus foreign. Our timelines will be shorter than ever, but our client’s ROI on events will be bigger than ever. The time together will really be valued and very well thought out. For many clients, hybrid events are here to stay. Clients are seeking to make events as inclusive as possible, and this means meeting guests at their comfort level with live verses virtual events and the hybrid model allows them to capture as many attendees as possible.
A DMC Network Company
Buenos Aires, Argentina
Top Officer Name & Title: Eduardo Tuite
Average Number of Programs/Events Per Year: 15
Estimated 2021 Revenue: $1.5 million
Capabilities: Offices in Argentina and Chile and also operate in most South American countries: Argentina, Chile, Colombia, Ecuador, and Peru. Signature DMC has more than 20 years in the market.
Noteworthy Programs/Events in 2021: BCD Pfizer 2021; Odans 2021; Girls in Travel 2021.
Trends to Watch: An Increase in hybrid events, 2023 the year of international events.
A DMC Network Company
Top Officer Name & Title: Laurie Sprouse, CITE, CMP, DMCP, President
Average Number of Programs/Events Per Year: 50
Estimated 2021 Revenue: $2.5 million
Capabilities: As Dallas-Fort Worth destination experts for nearly 30 years, the Ultimate Ventures (UV) team keeps its focus on North Texas exclusively. By building deep vendor relationships, destination knowledge, and unmatched expertise that comes with intense geographic focus, the team can create unique award-winning events and execute flawless complex transportation programs for its clients. UV is women-owned and the only ADMEI accredited DMC (i.e., ADMC) in North Texas.
Noteworthy Programs/Events in 2021: With COVID-19 government-mandated capacity limits making the originally contracted city unworkable, the team found itself on the receiving end of a 900-person “Hail Mary” annual meeting. This multi-faceted three-day program (including multiple offsite and onsite events, transportation, six tours, shopping shuttles, and VIP airport transfers) had to be proposed, planned, and executed within less than 90 days. The company provided interactive events and activities that promoted togetherness and fun after a long year of quarantine. Another noteworthy program was for a three-day, two-wave meeting in which the team transformed an underground ballroom into a field of wildflowers, simultaneously creating two separate events in the same room, with different ambiances for day and night. The “cherry on top” was the fact that the client won an industry award for planning and executing the most unique meeting of the year as voted on by their attendees.
Trends to Watch: Between variants, live events are back!
$5 million to $10 million annual revenue
Advantage Destination & Meeting Services
North Miami Beach, FL
Top Officer: Jim Post, President and Owner
Average Number of Programs/Events Per Year: 225 to 250
Estimated 2021 Revenue: $5.6 million
Capabilities: Based in South Florida for nearly 25 years, Advantage DMS serves a variety of destinations in the Sunshine State including Miami, Fort Lauderdale, Palm Beach, Boca Raton, Orlando, Marco Island, and Naples.
Noteworthy Programs/Events in 2021: In September of 2021, Advantage DMS successfully executed the single largest Incentive Program in the company’s history! This six-wave, 25-night Incentive Program featured 3,000+ participants, three yacht charters, 12 DJs, 12 onsite décor events, and six offsite dine-around experiences during this massive logistical endeavor. To be able to operate this during such a challenging time was a huge compliment to the clients’ faith in the company.
Trends to Watch: We see increased spending based upon pent up demand for live events after two years of cancellations and virtual. We predict a record-breaking year of events and per program spend. We see live events being the focus of 2022 and 2023.
CE Group, A DMC Network Company
San Antonio, TX
Top Officer Name & Title: Janet Holliday, President/CEO
Average Number of Programs/Events Per Year: 30 to 40
Estimated 2021 Revenue: $5 million
Capabilities: CE DMC provides a higher level of interactive and one-of-a-kind experiences with a value that lasts long after an event is over. The company takes pride in solving destination management needs, such as organizing a company’s arrivals, departures and transportation; managing meeting and hospitality services; coordinating specialty tours and activities, including dine-arounds; directing entertainment and décor; planning innovative teambuilding events; and executing flawless event logistics from start to finish.
Noteworthy Programs/Events in 2021: The NCAA Women’s Basketball Tournament 2021 hosted an entire 64 team tournament, culminating with the Final Four. CE Group created a vibrant calendar of custom virtual and hybrid offerings curated for players with a goal to bring the city, stage, studio, park, gym, and food hall to players by way of virtual experiences, from musical performances and workouts, to cooking demos, chalk talks and cultural activities.
During the H-E-B Excellence in Education: Texas Loves Teacher’s Tour ‘21, CE Group caravanned across Texas visiting 50 schools within 50 days and hosting an appreciation event at each stop for school staff complete with food, giveaways, prizes.
Trends to Watch: The trends for 2022 are all about going back to live events that focus on safe but highly engaging attendee experiences. Emphasis will be on compelling, sensory and celebratory connection. Technology and hybrid elements will continue to play a role with content and touchless high impact deliverables. In-person gatherings are the goal and making them memorable is the trend.
Top Officer Name & Title: Courtney Church, Co-Founder & Partner and Jill Tate, Co-Founder & Partner
Average Number of Programs/Events Per Year: 180
Estimated 2021 Revenue: $6 million; $11 million in 2019
Capabilities: With over 20 years serving Boston and New England, clients get the most out of New England by working with Corinthian Events. While Boston, MA and Newport, RI are specialty markets, the reach extends to all corners of New England. Corinthian Events specializes in site selection, dine-around coordination, custom excursions and unique tours, team building, activities and outings, incentive programs, offsite dinners, unique venues, and more.
Noteworthy Programs/Events in
2021: A four-day conference in the heart of Boston where employees from all around the country flew to the city for lectures, a formal dinner, nightly dine-arounds, team building activities, and themed parties and celebrations; an annual awards gala for a company with branches all over New England, they used Boston as the hub of the event and the team provided afternoon activities, a formal dinner, the awards presentation, honorary speakers, and overnight accommodations.
A corporate Octoberfest-style party for a client looking for one last company celebration before the winter months, the gathering included transportation, dine-arounds, the main party, and accommodations; a four-day pharmaceutical meeting with airport transportation, dine-arounds, offsite dinners, and design needs; a multi-day conference with group activities, transportation, and accommodations.
Trends to Watch: The biggest trend in events is the inclusion of hybrid offerings in some capacity at every event. In 2021, mandates and travel restrictions made offering a hybrid or virtual option for remote attendees imperative. Moving forward, these hybrid options may not be forced by rules and mandates, but they are still going to be necessary to make all of our guests feel comfortable. Those who are uncomfortable attending in-person will be happy that they have a hybrid option, and those that do attend in-person will feel comfortable that risk was mitigated by that same hybrid option.
Destination Musick City, A DMC Network Company
Top Officer Name & Title: Valerie Summers, VP & Queen of Everything
Average Number of Programs/Events Per Year: 300
Estimated 2021 Revenue: $5.5 million
Capabilities: Celebrating seven years in the DMC business, with a 40-year history in live event production with its parent company, Gary Musick Productions, Destination Musick City is a one-stop shop with its own décor and props, as well as production equipment. Additionally, the company has a fabrication shop so if they don’t already have it, they can make it.
Noteworthy Programs/Events in 2021: Journeys Sales Meeting, June 2021; ACDI, October 2021; Virgin Hotels, 2021.
Trends to Watch: Hybrid meetings are with us to stay for a bit. We’re forecasting clients will want to spend more money on immersive activations, enticing corporate brands to engage more.
Top Officer Name & Title: Jose-Manuel Garcia, Visionary, Founder & Seller of Dreams
Average Number of Programs/Events Per Year: 150
Estimated 2021 Revenue: $5 million
Capabilities: Since 1986, IVI DMC Enterprises has provided full destination services for incentives, meetings, and ad-hoc events at more than 41 destinations in six Latin American countries (Mexico, Cuba, Dominican Republic, Costa Rica, Panama, and Colombia). Management notes its own Quality System based on the ISO 9001 standards, full-coverage liability insurance, safety and security programs, plus helping the local communities through its Foundation Amigos of the Planet. IVI DMC Enterprises is a proud Hosts Global Member.
Noteworthy Programs/Events in 2021: The team in Los Cabos handled planning and logistics for a program of almost 1,000 participants in February of 2021, with a flawless operation and all guests returning to the U.S. with negative COVID tests. The team in Puerto Vallarta, together with Amigos of the Planet Foundation, planned a CSR event for a “Casa Hogar” where the client donated a playground, and the participants assembled boxes with goods for the children and their families.
Trends to Watch: Clients today are looking for more events with the corporate social responsibility component as well as authentic experiences in which they can learn about the culture of destination. We are also seeing a more specific focus on wellness activities that also include being in contact with nature.
Top Officer Name & Title: Marc Schwabach, DMCP
Average Number of Programs/Events Per Year: 500
Estimated 2021 Revenue: $5 million
Capabilities: A boutique consortium of select, independent, and highly-qualified European DMCs provide global sales and marketing support to its members. Members are recruited by invitation-only and must have ADMEI membership, be well-established, and have strong reputations, and hold certification or accreditation.
Trends to Watch: We see consolidation of the event industry after the pandemic and see ourselves in a prime position to serve high profile clients from all over the world in a personalized way, all over Europe.
Southwest Conference Planners, A DMC Network Company
Top Officer Name & Title: Jim Lammy, president
Average Number of Programs/Events Per Year: 450,000+
Estimated 2021 Revenue: $8 million
Capabilities: Southwest Conference Planners has been planning events for clients in Arizona since 1986. This year marks its 36th year of business as Arizona’s DMC. “SWCP” has become a well-known nickname in the industry among trusted vendors, valued partners, and exceptional clients. Southwest Conference Planners takes great pride when it comes to creating a perfect Arizona experience. The following is a list of services including, but is not limited to, tours and activities, entertainment, event design, teambuilding, transportation, staffing, restaurant management, off-property events, photography, videography, and more!
Noteworthy Programs/Events in 2021: In 2021, Southwest Conference Planners was lucky enough to welcome 479 programs to Arizona. Some of the most noteworthy include: HOKA Race—helped transport and quarantine
approximately 200 athletes and staff where they took the 100K world-record in Chandler, AZ in January 2021.
FICP Annual Conference: the team transformed the pool at the JW Marriott Desert Ridge into the four elements to host over 500 financial planners in the finance and insurance industries.
LPL Financial: the team simultaneously orchestrated two full event setups on property at the Scottsdale Fairmont Princess Resort so a group of 900 attendees could socially distance without losing the integrity and design of the conference. The team successfully executed this in two separate waves of the program–in November 2021 and in December 2021.
Lincoln International hosted 20 executives for a truly unique dining experience at the new Christopher’s Restaurant at the Wrigley Mansion where guests received a customized tasting menu caviar served out of a porcelain hand.
Trends to Watch: We believe that the biggest trend(s) in the event industry will be “coming back together.” We hear it repeatedly from our planners with large corporations that they want to bring live events back, as they simply are not getting the return they desire with virtual meetings. We are currently experiencing some of the busiest months in our company history. Our hotel partners and vendors have all blacked out days of availability due to the volume we are seeing. We are also predicting there will be a huge rise in giving back locally–not only with corporate givebacks to the community, but by utilizing only local companies and products. The experiences at our events will be customized and designed for attendees, tying directly back to our local community, while telling a story throughout the duration of their conference.
TERRAEVENTS, A DMC Network Company
Top Officer Name & Title: Lorenzo Pignatti DMCP, Founder & President
Average Number of Programs/Events Per Year: 300-400 (pre-COVID)
Estimated 2021 Revenue: $7.5 million (50% drop for COVID)
Capabilities: TERRAEVENTS is one of Europe’s largest privately owned multi-destination DMCs with more than 10 offices in key destinations in Italy, France, Spain, and Portugal. Established in Italy in 2010, TERRAEVENTS has become one of the local market’s leaders, setting the foundations for the international development that started in 2015. TERRAEVENTS is a full-service destination management company which delivers classic services to the MICE industry such as transportation, staffing, activities, and tours together with others which are more specific like staging, A/V production, content management, and experience curation. TERRAEVENTS has so far successfully served more than 3,000 corporate and agency clients from all over the world, with the U.S., Canada, Australia, South Africa, UK, and Germany being the most relevant source markets.
Noteworthy Programs/Events in 2021: 2021 was complicated due to the pandemic which greatly limited the possibility of organizing events and incentive programs, but the company managed to deliver successful events in Portugal, Italy, and Spain. These events included: an Association’s annual conference for 400 people in Lisbon for four days with tours, activities, offsite dinners, and a spectacular gala dinner with tailor-made entertainment production; a corporate sales meeting in Venice for 100 guests featuring a special activity developed exclusively for this client to discover the city through the eyes of the local artisans, and closing with an unforgettable farewell dinner in a palace on the Grand Canal; an incentive program for a German corporate client in Sardinia which was limited in size but extremely challenging and interesting as the company had to produce new and creative outdoor activities and experiences to meet the client’s requirements dictated by COVID’s restrictions.
Trends to Watch: We firmly believe the incentive programs will have a huge rebound after the pandemic and these cannot be substituted with any virtual activity or experience. Corporate meetings and conventions will come back a bit slower as they may still be delivered in a virtual or at least hybrid version for a couple of years, but the need for human interaction and the benefits it brings to the ROE and ROI of events is unquestionable. Training and education programs on the other hand may not come back to their in-person versions, sizes, and frequency since technology has evolved rapidly providing cost-effective and efficient alternative solutions.
Terramar, A DMC Network Company
Los Cabos, Mexico
Top Officer Name & Title: Sunny Irvine, owner
Average Number of Programs/Events Per Year: 200
Estimated 2021 Revenue: $8 million
Capabilities: Terramar is a full-service event, destination, conference, and meeting services company that has been in operation since 1994. Terramar’s wide range of services and legacy in the meetings and events industry in Mexico, Panama, and the U.S. ensure delivering the best for clients. Despite the pandemic, expansion in the U.S. market continued with the addition of Arrangements Unlimited Terramar, recognized for providing custom-designed, creative, innovative, and logistically seamless programs in San Diego, Orange County, and Palm Springs. With offices in three different countries and as members of the DMC Network, Terramar has built impeccable relationships with return clientele and local vendors.
Noteworthy Programs/Events in 2021: While 2021 presented many challenges and opportunities across the industry, the team at Terramar DMC celebrated many wins along the way including the expansion into San Diego and Orange County and a record year for their Tahoe office. One notable win for the Terramar team was the execution of a multi-wave incentive program that was originally booked in Los Cabos and had to be relocated to Lake Tahoe, NV. After over a year of planning and multiple site visits to Cabo for the program, it was relocated from a beach destination to a mountain town heading into winter season with less than six weeks notice. The Terramar Cabo team worked closely with the Tahoe office to ensure a seamless transition of the client’s needs, preferences, and program objectives. The trip was the absolute opposite of what the group had originally envisioned, but the attendees loved every minute. The short booking window presented its own challenges, but the hotel and vendors helped the Terramar team to curate unique activities and dining experiences for the group.
Trends to Watch: Those destinations that eased restrictions to visitors and events overall, while reinforcing health and safety protocols, succeeded during these difficult times. Clients are eager to meet and connect in-person again, and we are providing ways of doing that in a safe environment. Our Mexico destinations, together with Lake Tahoe, have been extremely busy and forecast a great end of 2022, as well as a very strong 2023. The value of a DMC has been proven now more than ever, with flexibility and adaptability becoming the top attributes to consider.
$10 million to $20 million annual revenue
Destination Concepts Inc, A Global DMC Partner
San Diego, CA
Top Officer Name & Title: Brynne Frost, CEO
Average Number of Programs/Events Per Year: 1,500
Estimated 2021 Revenue: $13.14 million (2022 is off the charts!)
Capabilities: DCi was founded in 1998, and for 24 years its services have evolved organically to deliver all that its clients need for exceptional event experiences. It has built the largest on-the-ground team, while maintaining a boutique-minded approach. With service segments spanning destination management, event design and production, logistical meeting management, experiential agency services, and gifting and fulfillment, DCi aligns its team to match its client’s custom needs. Its creativity and logistical skills have helped its clients excel within in-person, hybrid, and virtual event formats across all meeting types from incentives to tradeshows to product launches. From exclusive C-suite meetings to citywide conventions for 20,000+ attendees, the team has the bandwidth and flexibility to do it all. DCi has succeeded in becoming a dependable resource for clients across industries by leveraging unique capabilities such as an in-house Design Team, in-house Entertainment Manager, exclusive Design Studio, and virtual studio spaces. DCi is a team of innovators always looking ahead for creative solutions that get to a “yes” for its clients and deliver engaging experiences for their attendees.
Noteworthy Programs/Events in 2021: DCi produced 188 programs composed of multiple events of all sizes and scope. Two favorites include: an automotive client’s conference for dealers, corporate employees, vendors, and their guests in Anaheim, CA. The 1,800 high-level attendees necessitated the very best in offerings and each element had to align with the company’s eco-minded values. Highlights included a custom photo-op with brand ambassadors, The Barkleys; transportation for 1,800 attendees; design and production of the Welcome Dinner at the Grand Plaza, including eco-minded design solutions and product placement; the first-ever buyout of the Anaheim Packing District/Farmers Park for an offsite evening event.
A financial summit in Ojai, CA for 400 attendees which included a series of onsite events all produced on property. This program demanded a creative theme, strategic use of space, budget management, and perfect execution of all deliverables. From creative to production, the team worked in tandem to design and produce this event which hit on all client touch points and created a beautiful experience for attendees. Custom structures created intimate spaces on vast lawns where thoughtfully selected décor and lush floral installations delivered the theme in the most beautiful way.
Trends to Watch: Outdoor venues are going to be very much in-demand and utilized for all event formats from casual welcomes to formal recognition events. Clients will want to see large-scale productions that normally take place inside executed to perfection in outdoor spaces. In late 2021, our team produced four nights of events in all outdoor locations ranging from a food and wine festival to a stunning gala for 1,400 attendees. By holding the event outdoors, we accommodated all rules and regulations and most importantly, made the attendees feel safe so they could enjoy themselves. In terms of event and meeting content, we are seeing a trend towards empowerment and gratitude. Companies are looking to give their team members a morale boost and create experiences that bring them together, build confidence in the future, and promote retention. This can be delivered with speakers, activities, mindful gatherings, and/or personalized gifting. When companies show they care about their team members, it leads to an increase in retention and engagement.
Imprint Events Group,
A DMC Network Company
Top Officer Name & Title: Nicole Marsh, CMP, DMCP Chris Starkey, and Adriane Hodder (Partners)
Average Number of Programs/Events Per Year: 1,000
Estimated 2021 Revenue: $13 million
Capabilities: In business since 1969, Imprint Events Group has offices in Colorado, Florida and Las Vegas. It is a full-service DMC that also offers in-house creative, production, entertainment and experiential design services to clients gathering across the country. Imprint takes pride in creating events with identity, there is nothing cookie-cutter about their approach. The team boasts over 600 years combined experience which allows it to look at each event, experience, or challenge with a unique angle in providing what’s best for the client’s specific goals and objectives.
Noteworthy Programs/Events in 2021: Teams stayed busy in 2021, especially in the second half of the year, producing more events than in the same period of 2019. It began the year with several large virtual conferences, transitioned to hybrid programs mid-year as well as unique incentives in remote resort locations to play it safe. The year ended with producing a large-scale conference/tradeshow, record-breaking public festivals, and numerous corporate meetings gathering in-person once again.
Trends to Watch: We will continue to see virtual and hybrid events for the next one to two years. Clients with audiences around the world or across the country have enjoyed the convenience of gathering virtually. It may not be right for every client or for every meeting, but we see it sticking around for some time. Those planning in-person gatherings will be slow to officially contract or will be planning last minute to avoid possible cancellations as we continue to navigate the effect variants have on live meetings and events.
Top Officer Name & Title: David Graves, CEO
Average Number of Programs/Events Per Year: 750
Estimated 2021 Revenue: $15 million
Capabilities: metroConnections creates conference and event experiences both in-person and virtually. As a provider of conference, event and stage production, and transportation solutions for over 35 years, they serve the corporate and association market.
Noteworthy Programs/Events in 2021: Renewal by Anderson Virtual Annual Retailer Summit; QVC & HSN Virtual Beauty Bash Winnebago Leadership Summit (In-person); Patterson Dental Summit Incentive Trip (In-Person); NBC Universal Registration Programs; Labcorp Virtual Symposiums.
Trends to Watch: As we are seeing a transition back to in-person programming, we continue to see a need for streaming content to virtual audiences. We also see a continued trend in further engagement at in-person programs but created in a safe environment. We are seeing large brands moving forward with their annual conferences and events to try and reach their audiences that have been working from home these past few years.
Over $20 million in revenue annually
360 Destination Group
Top Officer Name & Title: Shelly Archer, Managing Partner
Average Number of Programs/Events Per Year: 300 (2020 and 2021)
Estimated 2021 Revenue: $20 million
Capabilities: 360 Destination Group has been a top DMC since 1978. 360 has deep destination intel and offers services throughout California, Florida, Texas, Arizona, Las Vegas, Chicago, and New York. The teams are experts in event design and development, digital services (virtual and hybrid events), team building, entertainment, transportation and shuttle services, dine-arounds, registration and hospitality, activities and tours, and off-property venues.
Noteworthy Programs/Events in 2021: Sky’s The Limit: Front row for SpaceX Launch for 500 guests. The team organized a full launch view experience in Cocoa Beach, Florida, organizing and booking two days of launch viewing in case there was a launch delay. Operationally speaking, this program was full of incredible challenges and fantastic feats. When it was contracted, the day of the launch or even the launch time—were estimated. The mighty operations team called every day for three weeks to get launch details. The shuttle window was nailed down only 72 hours prior to the public knowing. All vendors, staff, and transportation had to be prepared for anything, as details were continually changing from NASA and the SpaceX Team. The event was nothing short of a success and SpaceX and it was truly an experience of a lifetime!
Versace, Versace, Versace!: A beautiful summer in Miami with over 800 people in attendance. Two waves of 400 guests were able to enjoy five beautiful days/nights each, starting each wave off with an authentic Havana Nights, enjoying a cigar roller, a Coco Frio station, and their very own Bodega! Every guest left with a hat and a dress or shirt to enjoy during the trip! They had to choose from two full days of activities; one of their nights consisted of 12 dine-around options giving them the authentic dining experience in Little Havana and South Beach! With one overlapping evening, about 800 guests enjoyed dinner in celebration to end their event, and for some to start theirs—with the one and only John Legend! To top it off, about 100 of the guests enjoyed a VIP dinner at the Versace Mansion!
Trends to Watch: Trends, you ask? At 360DG, we’re trend setters so you can bet we’re pushing the boundaries on developing technology integrations into live events! Using RFID bracelets to cause a speakeasy door to open when you come within range or using a kinetic wall to change patterns as you move along an exhibit. We’re making the connection between human movement and technological reaction to create a surprise WOW moment like never before!
Top Officer Name & Title: David Hainline, CEO
Average Number of Programs/Events Per Year: 650 to 750
Estimated 2021 Revenue: $35 million to $45 million
Capabilities: CSI DMC is the destination and event management company clients trust to design and deliver exceptional in-person, hybrid, and virtual experiences with logistical precision. Established in 1987, it thrives on creating one-of-a-kind activations that turn moments into memories. Core strengths include innovative special events, production, custom tours, team building, gifting, meeting management, transportation, and staffing. CSI DMC’s capabilities are powered by a collaborative team of event professionals located across the U.S. Regional hubs are Washington, DC, Baltimore, Boston, Newport, Florida, Nashville, Texas, Chicago, Colorado, Las Vegas, California, and globally in partnership with CSI International.
Noteworthy Programs/Events in 2021: Producing an 8,000-person gathering in San Diego rich with unique activations, amazing entertainment, and strict safety protocols allowed the team to stretch their creativity and demonstrate logistical excellence. Delivering a 3,500-person winter celebration in Boston that transitioned to an outdoor street festival with over 50 vendors, complex city restrictions, and only six weeks to plan allowed the team to demonstrate destination expertise, collaborate deeply, and excel. Creating a stunning incentive program for 275 executives in Miami, featuring delectable culinary experiences, one-of-a-kind gifting, and a private polo match was challenging and amazing. But sometimes the most noteworthy events of all were the hugs. The tears and the smiles. Clients, colleagues, vendors, friends. Everyone came together, looked after each other, and made the magic happen together.
Trends to Watch: 2022 is the year to take every tool we learned from 2020–2021 and apply it intelligently to our updated palette. As an industry, we’ve survived a blow we never saw coming. There have been a lot of casualties, plenty of movement, and loads of creativity. Remaining nimble and continuing to evolve is key. The one constant remains that together we can always find the way to connect, collaborate, inspire, and celebrate.
Hello! Destination Management
Top Officer Name & Title: Paul Mears, III President & CEO
Average Number of Programs/Events Per Year: 4,800
Estimated 2021 Revenue: $40 million
Capabilities: Hello! is a family-owned business founded in 1986 with three generations of experience in the hospitality industry. The owners are directly involved in the day-to-day business, engaged with clients, and fully invested in the long-term success of the company. This family-owned but professionally-managed approach will continue to help Hello! excel in its competitive set and evolve with the ever-changing demands of clients and industry. Through decades of experience, proven processes, and creative solutions, Hello! builds relationships that inspire confidence and encourage fun. From the first Hello! to the final exclamation, its passion is creating experiences in 40+ destinations coast-to-coast operating from 10 local offices.
Noteworthy Programs/Events in 2021: In 2021, Hello! combined the virtual event experience gained in 2020 to produce multiple successful hybrid events, combining in-person experiences with a national reach. Notable programs included a hybrid conference for a medical company filmed in Las Vegas in front of a wrap-around 60-foot LED wall, with Hello! producing the content, managing the flow, and broadcasting to remote attendees. 2021 also saw a return to larger in-person events, working together with our hotel and supplier partners to ease guests back into live events safely. In line with guidelines in many of our destinations, Hello! produced multiple large-scale events at iconic off-property event spaces in our destinations, including aboard the USS Midway in San Diego and large tent installations in multiple destinations. In 2021, Hello! also opened its newest destination in New York City and has successfully operated multiple programs since its launch.
Trends to Watch: As we head into 2022, companies are looking for ways to reward and celebrate their employees while being respectful of the ongoing pandemic. In today’s challenging job market, companies hope to retain and attract top talent by offering flexible work conditions and attractive perks. Live and hybrid events will continue to be a driving force in employee engagement, with in-person meetings a key tool to pull workers from their screens and to infuse company culture and connectivity in our increasingly remote world. In 2022 and beyond, pandemic-era tweaks will become permanent event features, focusing on high-impact with low-touch. Watch for innovative food service methods that limit touch points and maximize presentation, as well as a greater focus on an event’s sustainability and impact on the environment and local community. With many companies and large tradeshows meeting in-person for the first time in two years, companies are looking to return to in-person in big ways, focusing on branding that connects attendees, encourages them to be present in the moment and organic ways to foster attendee networking and engagement. Look for technology to be a tool that continues to innovate the industry in service of the development of real human connection.
Liberty International Tourism Group
Top Officer Name & Title: Mario Enzesberger, CEO, Founder & President
Average Number of Programs/Events Per Year: 1,000+ on average per year
Estimated 2021 Revenue: $25 million in 2021 ($100+ million in 2019)
Capabilities: Global footprint: Liberty International Tourism Group (LITG) has proprietary offices in about 50 countries, which delivers DMC services to about 90+ countries worldwide covering all continents. Local expertise: each LITG local office is run with local incoming experts. Global buying power: LITG has global partnership agreements with main international hotel chains as well as local agreements with local hotel chains. Global reach: LITG has a team of dedicated sales representatives in over 20 major source markets covering all continents. Global tailor-made services: LITG operates in the fields of MICE, Premium Leisure, Sports Hospitality, Cruise Ground Handling, Virtual & Hybrid Events and Aircraft Solutions. Financial strength: LITG is privately owned, financially stable, and profitable since its inception in 1991. Global synergies: LITG offices, thanks to our internal technology software, our mutual cooperation across borders and our majority owned structure, work in close cooperation with each other to cater for the needs of their international clients travelling with us. Global partnerships: LITG has signed Preferred DMC partnerships with some of the major global and local TMC, event and incentive agencies across the globe.
Noteworthy Programs/Events in 2021: In 2020 and 2021, due to COVID-19, the focus has been to help clients postpone or even cancel their events with zero to limited financial damages. This resulted in a very encouraging prospective year 2022. However, in 2021, the team managed to maintain some significant international events at our destinations, when conditions allowed them.
Trends to Watch: DMC expertise will regain momentum, to assist and support international clients with flexible contracts, health and safety regulations, and possible onsite emergency responses. Sustainability has become a key element in the decision-making factor of large international corporations. Despite virtual and hybrid solutions, the eagerness for travel is stronger than ever and whenever clients can organize international incentive or meetings, they will go for it.
Ovation Global DMC
Top Officer Name & Title: Sebastien Tondeur, CEO
Average Number of Programs/Events Per Year: 2,000
Estimated 2021 Revenue: $250 million
Capabilities: Ovation Global DMC provides destination consultancy, event design, and event planning for agencies, associations, and corporations. It has been servicing associations, corporations, and agencies in 100+ destinations throughout Europe, Middle East, Africa, Asia, North America and South America for more than 30 years. With extensive local expertise, creativity, and resources it specializes in designing and executing event objectives from logistics to exclusive high-end programs.
Noteworthy Programs/Events in 2021: 184 virtual and hybrid programs throughout the world, 568 in-person events in 88 countries, and collaboration with 72 of The Fortune 500 companies.
Trends to Watch: Uncertainty in international travel for events will continue well into 2022. Sustainable event practices will be mandated very soon. Decrease in number of event attendees, increase in number of events. Hybrid event teams will create more flexibility for clients and partners.
Top Officer Name & Title: Mike Fiber, Chief Executive Officer
Average Number of Programs/Events Per Year: 2,000
Estimated 2021 Revenue: $150 to $200 million
Capabilities: PRA proudly operates in the Southeast, Northeast, Midwest, Southwest and Northwest regions with 29 locations to serve clients in any destination. For over 40 years, PRA has created extraordinary business experiences with complete confidence, empowered by a holistic approach to event design, which delivers integrated, end-to-end solutions that are anchored in strategy, conceived with creativity, produced with excellence and delivered authentically. PRA amplifies the impact of events and communications through collaboration with clients and partners to produce results that move businesses forward, whether in-person or digital.
Noteworthy Programs/Events in 2021: From digital experiences to in-person events, PRA is thrilled to see attendees gathering again. Most recently, PRA worked with a global management consulting firm, bringing together top-level employees for its North American partner meeting focused on togetherness. Following strict health and safety protocols PRA created an immersive program set to celebrate achievements and highlight the best of the authentic destination experiences at some of the most iconic venues in the nation’s capital. PRA also had an opportunity to partner with the largest third-party incentive company in the world to deliver its annual event which brought together 500 people who represented the entire meetings ecosystem. PRA delivered highly immersive activations, engaging décor with local touches infused throughout the space, an innovative welcome night reception featuring an authentic marketplace, an off-property event featuring a museum of pop culture, destination activities, and transportation. PRA was involved actively within the experience design at every turn, resulting in an overwhelmingly successful event.
Trends to Watch: The biggest shift in our industry has been the need for elevated strategy and creative design approach at the DMC level. Clients and third parties recognize the critical role DMCs play in furthering their business goals and strategy. The attendee experience in both digital and physical platforms has evolved. Now more than ever, it is important that we redefine what creative means to events, and the approach we take, to create engaging experiences that connect us. Business events stretch beyond physical environments, resulting in a wider, larger audience we need to consider when creating settings for deep connections. Events must be designed first by looking through the lens of the attendees—factoring in needs, how the audience will think and feel, and what they will do when they experience face-to-face or digital event experiences. This requires design competencies and alignment with suppliers able to adapt to new business models. In addition, as face-to-face meetings re-emerge, the social impact of events will be a major focus. The industry will see more localized events, with corporate social responsibility being more prevalent than ever before, as companies will be drawn to supporting local communities with locally sourced goods and services. As we continue to shape and evolve business events, PRA is focusing the passionate minds and hearts of our people on finding solutions that help move our industry forward.
RMC: Resorts | Mountains | Cities
Top Officer Name & Title: Shawn Thomson, CEO & Owner
Average Number of Programs/Events Per Year: 475
Estimated 2021 Revenue: $28.4 million
Capabilities: RMC is the largest individually owned destination management company in North America. Over the past 32 years, RMC has grown from its first location in Aspen to an extensive network of more than 30 destinations across the U.S., providing premier event-management services to a distinguished clientele of corporate and incentive groups, associations, travel, and meeting planners. As exclusive hotel partners of Four Seasons, Montage, St. Regis, The Ritz-Carlton, and other Marriott Luxury Properties, RMC offers unforgettable experiences at dream destinations and resorts throughout North America. RMC’s acclaimed services include creating, planning, and executing signature décor events; designing teambuilding activities; organizing ground transportation and local logistics; custom-designed unique VIP experiences; and more. RMC’s destinations include Aspen, Beaver Creek, Vail, Denver, Colorado Springs, Lake Tahoe, Park City, Salt Lake City, Napa, Sonoma, Healdsburg, Savannah, Charleston, Bluffton, Big Sky, Jackson Hole, Santa Barbara, and Santa Fe.
Noteworthy Programs/Events in 2021: Aspen at Dunbar Ranch: The RMC Aspen team operated a client program with a custom Day at the Ranch experience at one of its favorite private ranches, owned by Oscar winner, Kevin Costner. Guests were able to take part in the adventure of their choice, which included fly fishing, hiking, open-air Jeep tours, and even a baseball game on Kevin’s own ‘Field of Dreams.’ Activities were followed by a gourmet dinner, with Ranch-style entertainment consisting of a microbrew beer tasting, wolf meet-and-greet, and a country-western music duo.
Denver at The Gaylord Rockies: The RMC Denver team operated a stunning event for a client at the Gaylord Rockies Resort & Convention Center. And what made it even more remarkable is that the team executed this intricate event four times, for a back-to-back, four-wave program! Both Gaylord’s indoor and outdoor spaces were completely transformed to represent a different Colorado season. Winter showcased Colorado’s snowy, mountain majesty (complete with indoor ice rink), along with the warmth of a cozy ski lodge. Spring had bright colors and florals on display, along with a giant flower wall and a flower crown-making station! Outside featured a stunning, teepee tent which split the event lawn in half—one side summer, showcasing wildflower centerpieces and a rafting photobooth, while the other side showed off the splendor of fall, complete with axe throwing!
Park City at Montage Deer Valley: Montage Deer Valley and RMC collaborated on the ultimate French dining experience. Bundles of lavender surrounded the guest tables and provided a soothing, aromatic experience. Fresh ferns were suspended over the tables on custom pallet trays. Stoneware plates, lavender seed paper menus, and a stunning floral entrance all tied the design together, to provide an evening to remember!
Trends to Watch: We operated an amazing number of programs in 2021, and unfortunately, Omicron has put a damper in 2022’s first quarter. We’re confident that large-scale events will be more prevalent later in the year, with the warm summer months. But we also think that smaller, more intimate events will continue to grow in popularity, for both ease of following health protocols, as well as creating stronger engagement and connection that people missed out on (and have been craving) since the pandemic started. We think planners will continue to seek out and lean on DMC professionals for our local expertise to help navigate the ever-changing landscape of state and local county COVID protocols.
Note: All information here is supplied by the companies listed and was current at press time. Should you be on this list next year? Complete our survey by clicking here ( https://form.jotform.com/220046142376044.)