Tech blogs have been abuzz with articles about chatbots and the future of customer service. If you have ever been online and had a box pop up asking if you need help, you know that chatbots are the computer programs designed to simulate human conversation, especially over the Internet.
Headlines such as “Why Facebook and Microsoft Say Chatbots are the Talk of the Town,” “Chatbots: The Next Frontier for Brands?” and “The 200 Billion Dollar Chatbot Disruption” have been grabbing attention.
What have the big tech companies already learned about this technology that the events and meetings industry can use? Are we ready for virtual assistants to handle our events’ most frequently asked questions? Get the inside scoop on the past, present and future of event chatbots in this free webinar, presented by Special Events’ sister publications group, MeetingsNet.
Register for this half-hour webinar on April 17 and learn:
- What chatbots are and how event planners can take advantage of them
- The challenges and opportunities of using chatbots for events
- The future event capabilities of chatbots and virtual assistants
Attend live and earn 0.5 clock hours toward your Certified Meeting Professional certification or re-certification in CMP-IS Domain A: Strategic Planning